At Robertodelvani.com, we are committed to ensuring your satisfaction with your purchase. If you are not completely satisfied with your order, you may return it for a refund under the conditions outlined below.
1. Return Policy
You have7 days from the date of delivery to return any items purchased from our Website. To be eligible for a return:
The item must be original, unused with all tags and packaging intact.
You must provide a receipt or proof of purchase.
2. How to Return an Item
To initiate a return:
Call us at +1 513-549-2375 or email us at info@robertodelvani.com to start the return process by giving us your order number and reasoning why you would like a refund.
3. Refunds
Upon receiving and inspecting your returned item, we will process your refund. The refund will be issued to the original payment method within 5 to 7 business days. We do not charge any restocking fees when you return any item.
4. Exchanges
We currently don't offer exchanges; instead of requesting an exchange, please request a full refund, and we will grant a refund as long you request the refund within 7 days after delivery.
5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at +1 513-549-2375. We will arrange for a refund as soon as possible.
Contact Information
📧Email: info@robertodelvani.com
📞Contact +1 513-549-2375
⏰Hours Of Operation 9 Am To 6 Pm EST (Monday-Saturday)
📍Address: 2339 Cottman Avenue, Philadelphia, Pennsylvania 19149, United States
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